Refund policy

Refund policy for the Bloom Garden Plan

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your purchase and receive a full refund within 14 calendar days of your order date.

However, once your virtual consultation has taken place, you will have received the main component of the service, and your right to cancel and receive a refund will be lost.

To exercise your right to cancel, you must contact us at hello@bloomgardens.co within the 14-day cooling-off period and before your consultation has occurred. After your consultation has taken place, no refunds will be issued.

By booking and attending your consultation, you acknowledge and consent to the service being performed in full, and you agree that your right to cancel under the Consumer Contracts Regulations will be lost once the consultation is completed.

 

Refund policy for Bloom magazines and books

If you made a mistake with your order or it has arrived in less than perfect condition, please contact us and we'll be happy to help: hello@bloommag.co.uk